enabling GROWTH : IT AND BPO
Enabling growth in the US, for mid-sized IT-BPO companies based in India, developing their sales, marketing & delivery infrastructure, to facilitate growth in the US, UK & similar developed markets. bench marking operational effectiveness, setting up centers of excellence(COEs) in the ITES sector, improving quality & governance management, developing & implementing a culture for innovation, risk mitigation and compliance.
This is executed with our partners Beyond the Hedge, Seattle.
INDIA ENTRY, SOURCING OF SERVICES, Set up your captive
End to end comprehensive support for setting up a captive shared services and/or IT development center in India(including city, site selection, regulatory approvals, feasibility detailing for setting up captive, global delivery center in India and/or selecting the right service provider, financial modelling, build v/s buy optimisation, project management. Independent & objective third party advisory from our seasoned expert practitioners.
Leverage our expert support for short listing, selecting, contracting with the right service provider & for monitoring the delivery and/or quality of work from India. Bench marking the "as is" and providing support for improving the operations of an IT-BPO service provider(i.e for improved effectiveness, productivity, quality, business impact, operations risk mitigation), and also for improving the buyer-provider engagement structure.
CENTERS OF EXCELLENCE (COE)
Leverage our expertise to develop & set up centers of excellence(COE) & innovation labs in your organisation and in your business operations. This can contribute to become a division(or the COE) to become a best in class outsourcing ITES service provider units, so other units/divisions in the organisation can be inspired to emulate their success, thereby raising the overall level of excellence and inspiring confidence with clients.
A center of excellence, typically focuses on all key aspects of business excellence including operations excellence, innovation, technology, risk & compliance, stakeholder's interests, etc.
Driven and passionate with deep domain expertise & strong track record & success of actually building & operating highly successful ITES businesses in India, Philippines, Mexico, US, Europe and APAC, our senior consultants bring innovative state of the art, and pragmatic consulting solutions & allied professional services to support both the buyers and providers of IT & BPO services realise their objectives and potential.