Outsourcing & Off shoring Consultancy & Professional Services 

                              Outsourcing & Off shoring Consultancy & Professional Services 

 - growth in US/International markets for mid to large  India based IT-BPO companies,  

- international organisations seeking support for setting up captives & shared service centers in India

- third party advisory for selecting/sourcing /monitoring & improving operations of the right IT-BPO service provider from India (on an end to end basis)...

- setting up centers of excellence & innovation labs, including leveraging use of cloud based IT tools & big data analytics.

i.e. navigating and bridging outsourcing & growth solutions across these tricky waters..  see more below and learn about some of our transforming solutions...

US growth - guiding & mentoring India based SMB IT & BPO organisations succeed in the US - in partnership with Seattle based affiliate Beyondthehedge www.beyondthehedge.co  See video below "A BETTER WAY" to understand 'how" we work to help you successfully mine the worlds largest, most sophisticated, challenging market opportunities

US growth - guiding & mentoring India based SMB IT & BPO organisations succeed in the US - in partnership with Seattle based affiliate Beyondthehedge www.beyondthehedge.co 

See video below "A BETTER WAY" to understand 'how" we work to help you successfully mine the worlds largest, most sophisticated, challenging market opportunities

Customer Experience & market feedback led growth : we use the customer feedback driven agile methodologies to build organisational competencies for mid sized ITES organisations in India to grow in US...CLICK HERE to view another video to learn more about using "OUTSIDE IN" methodologies for managing Customer Experience management for enabling growth in B2B settings.  

 
CENTERS OF EXCELLENCE (COE):  We support and guide organisations to set up centers of excellence & innovation labs within their business operations - to enable them to become best in class outsourcing ITES services  units,  so other units/divisions in the organisation can be inspired to emulate their success, thereby  raising the overall level of excellence and  inspiring confidence in their clients . A centers of excellence  typically  focuses on all key aspects of  business excellence including  operations excellence,  innovation, technology, risk & compliance, stakeholder's interests, etc - and we can provide you with the know-how to set it up & win..

CENTERS OF EXCELLENCE (COE):  We support and guide organisations to set up centers of excellence & innovation labs within their business operations - to enable them to become best in class outsourcing ITES services  units,  so other units/divisions in the organisation can be inspired to emulate their success, thereby  raising the overall level of excellence and  inspiring confidence in their clients . A centers of excellence  typically  focuses on all key aspects of  business excellence including  operations excellence,  innovation, technology, risk & compliance, stakeholder's interests, etc - and we can provide you with the know-how to set it up & win..

INDIA ENTRY & SOURCING OF SERVICES: End to end support for setting up a captive shared services or IT development center in India(including City, site selection, regulatory approval support, project feasibility and financial modelling) . Or support for short listing, selecting, contracting with the right service provider & even monitoring the delivery and/or quality of work from India on  behalf of International buyer of services. Bench marking and providing support for enhancing the operations of an IT-BPO service provider in terms of its productivity, quality, business impact, etc. 

INDIA ENTRY & SOURCING OF SERVICES: End to end support for setting up a captive shared services or IT development center in India(including City, site selection, regulatory approval support, project feasibility and financial modelling) .

Or support for short listing, selecting, contracting with the right service provider & even monitoring the delivery and/or quality of work from India on  behalf of International buyer of services. Bench marking and providing support for enhancing the operations of an IT-BPO service provider in terms of its productivity, quality, business impact, etc. 

Driven and passionate with deep domain expertise & strong track record & success of  actually building & operating highly successful ITES businesses in India, Philippines, Mexico, US, Europe and APAC,  our senior consultants bring innovative state of the art, and pragmatic consulting solutions & allied professional services to support both the buyers and providers of IT & BPO services realise their objectives and potential We are committed to the goal of helping organisations succeed and realise their potential.  Click here to reach us. We'd love to talk and be of help.  

Driven and passionate with deep domain expertise & strong track record & success of  actually building & operating highly successful ITES businesses in India, Philippines, Mexico, US, Europe and APAC,  our senior consultants bring innovative state of the art, and pragmatic consulting solutions & allied professional services to support both the buyers and providers of IT & BPO services realise their objectives and potential

We are committed to the goal of helping organisations succeed and realise their potential.

 Click here to reach us. We'd love to talk and be of help.