Beyondthehedge,Seattle,US and Hexagon Consulting work seamlessly as one entity that is effectively the bridge between cultures, times zones, operational delivery, and business development.We have                                                                                                                                    been working together in our OCP practice  area to strengthen                                                                                                                    India based IT & BPO players and have developed social selling                                                                                                                 as a service(SSAAS) to support US based SMB clients grow faster                                                                                                                  by integrating process, social marketing techniques & cutting                                                                                                                     edge cloud based technology into their current sales & pre                                                                                                                           sales  process.

The International Standard for Service Excellence 2012 (TISSE), developed by The International Customer Service Institute(TICSI) UK & Dubai now available in India from Hexagon Consulting(exclusively),  which is leveraged by organisations across private and public sectors, services & manufacturing, B2C and B2B, to benchmark & enhances end customer service and customer experience of organizations; contributing to faster growth - in the age of customer experience.  

Hexagon Consulting is the exclusive implementation partner for India region, for TISSE 2012 . British Standards International(BSI) is the certification partner for this standard - and so we work hand in hand with TICSI & BSI. Reach us to diagnose & help mature into a more                                                                                                                            customer focused organization & to improve service delivery on the                                                                                                                              ground. We are passionate about service delivery excellence & enjoy                                                                                                                            working in this space.

With a reputation for delivering genuine customer feedback, Feefo, UK has established itself as one of the choice of consumer generated ratings and reviews for organisations around the globe. Organisations including e-commerce businesses,in store retailers , business service       providers, financial services, etc.

Since 1990 Jacada solutions Israel, have helped organizations improve their customer experiences and reduce their operational costs. Jacada's innovative tools  enables organizations to deliver advanced customer and agent interactions by implementing cuttingedge mobile customer service and visual IVR solutions, agent desktops, and process                                                                                                                                        optimization tools. 

Pronited, Professionals United, is a fast growing platform for professional firms to collaborate together to address one common pain they have i.e. How to Grow Profitably in a world dominated by Big PlayersPronited is registered in the US with headquarters in Chicago and have over 114 member firms in 37 countries(including Hexagon Consulting in India) with an expert base that exceeds 2,500 professionals.

Hexagon Consulting is the exclusive implementation partner for India region, for Mango. Designed by industry experts, Mango removes the pain from achieving and managing compliance-based standards like quality, health & safety, and environmental,                                                                                                                           etc.With Mango, you can say goodbye to inadequate tools and                                                                                                                   inefficient processes – the one Mango application takes care of                                                                                                                     everything and because Mango is a single integrated system, you                                                                                                                 can run all your compliance programmes through Mango “as                                                                                                                       one”. Mango is a SAAS tool which is a breeze to implement and                                                                                                                 simple to use. Plus, there are no nasty hidden costs - just a simple                                                                                                               monthly rental.