Improve Customer Service Excellence

Improve Customer Service Excellence

THE CUSTOMER IS KING ! Thoughts on customer service and on customer experience management...and how this paradigm is so important for organisations.to navigate & thrive in today's challenging times.. do supplement with your thoughts and views as well.

OUTSOURCING-OFF SHORING SERVICES: Growth enabler !

OUTSOURCING-OFF SHORING SERVICES: Growth enabler !

THOUGHTS & PERSPECTIVES ON OUTSOURCING/OFF SHORING SERVICES.

HISTORICALLY THE SPICE ROUTE &  SILK ROUTE BRIDGED COMMODITY MARKETS ACROSS CONTINENTS

TODAY SERVICES OUTSOURCING IS A NECESSITY, FOR ENABLING GROWTH & SUCCESS FOR EVERY ORGANISATION ACROSS MARKETS.

RISK & COMPLIANCE MANAGEMENT - easy ?

RISK & COMPLIANCE MANAGEMENT - easy ?

RISK & COMPLIANCE MANAGEMENT: The difficult to implement paradigm for most organisations. Perspectives on "why", "how" and "what" needs to be done to implement and institutionalize a culture of compliance and risk mitigation for organisations.

In banking & financial services sector we additionally work in KYC & AML so important today for all banks around the world to strenthen regulatory compliance & restrict illegal & mala-fide money flow.